Problem 1

The problem:
-Canceled flight, passengers to wait and wanted to charge 25% more for canceling the trip and made wait them.
Solution:
-If one could not travel because they had not sold all the tickets, tell them to wait, do not charge them extra money and give them free food while they wait.

Problem 2

The problem:
-Bad communication among the administrative personnel, conflicts between them and therefore could not deliver the tons of cement, made to wait long to ships and had congestion and loss of money to the ships and sailors.
Solution:
-First between the well informed staff can take the dock as not to overload it, then send a request in as little cement fence coming and not all in the first trip.

Problem 3

The Problem:
-Gerald Smith wanted to lead either the American delegation and wanted something good, to prevent nuclear weapons but this does not seemed to the Russians, had a position of ridicule and there wasn't good communication. and this was a problem of Representatives.
Solution:
-Trying to convince the Russians that have a good dialogue, dealing with what seems good and bad in everyone and try to fix the problems with good posture.

Problem 4

The Problem:
-The problem here is the lack of sanitary conditions and other airport facilities and nobody wants to take the blame even though he should fix that at all.
Solution:
-Pressure from all sides-makers and also contribute something to it to repair the situation of the airport because it would leave to earn money israle.